We use two types of cookies which are a mixture of first party cookies, which we set ourselves, and third party cookies, which are set by our third party service providers. We use i) strictly necessary cookies and ii) performance cookies as detailed below:
(i) Strictly necessary Cookies
Strictly necessary cookies are used to allow your request to access our Website, to move between pages and to receive services which you have requested. Strictly necessary cookies cannot be turned off via our Website preferences. If you choose to disable them from your browser, this may prevent you from using certain parts of our Website. Without these cookies, you will be unable to access basic functions of our Website, including booking flights or checking in online.
For example, we use cookies which are strictly necessary to:
(a) keep track of your booking session to provide you flight search results and pricing information;
(b) facilitate the processing of payments when you make a booking through our Website; and
(c) balance traffic on our Website to ensure that you receive a consistent and reliable service.
(ii) Performance Cookies
Performance cookies collect anonymous information about how you use our Website and help us improve the way our Website work such as which pages you visit most often and whether or not you experience any technical errors. Performance cookies cannot be turned off via our Website.These cookies do not contain any information that could identify you.
For example, we use performance cookies to:
(a) identify pages viewed and browsing and purchasing behaviour to improve our Website;
(b) gain insight into how you use our Website so that we can quickly identify and fix any issues that may arise; and
(c) gather feedback on customer satisfaction through surveys on our Website.