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Online Fraud
Online Fraud

Data protection and privacy are of the utmost importance to Qatar Duty Free and we take all possible steps to protect our customers from every type of online fraud attack and phishing scam.
We would like to advise you to be aware of fraudulent emails and to notify all Qatar Duty Free customers of the following:

• All official communications are always sent from @qatarairways.com.qa/@qatardutyfree.com.qa domains, or similar country-specific domains.
• Qatar Duty Free never charges fees for recruitment.
• Qatar Duty Free never requires a recruitment deposit or asks candidates to pay visa fees.
• Qatar Duty Free will never make a job offer without meeting a candidate face to face or via video conference.

You should also be suspicious of emails or communications that claim to come from Qatar Duty Free advising you that you have won a lottery prize. Qatar Duty Free does not run lotteries. If you receive this email, please delete it immediately and do not respond. Learn to recognise phishing scams and online fraud.


Learn to recognise phishing scams and online fraud

Phishing e-mails are intended to steal your personal data even your banking data. The email will typically prompt you for personal or banking data or direct you to a website to log into your account.
Emails might appear to come from Qatar Duty Free or Qatar Airways. Even the email address might appear to be from a qatarairways.com/qatardutyfree.com.qa. Emails might appear to be from someone you know.

They might include official-looking Qatar Duty Free or Qatar Airways logos and other information taken directly from qatarairways.com or qatardutyfree.com. Phishing emails might include convincing details about your personal information that the fraudster found on your social networking pages.

They might include links to spoofed websites where you are asked to provide your account login details. The spoofed website might look similar to a website from Qatar Duty Free or Qatar Airways.


Protect yourself from online fraud

Be suspicious of any email that asks for personal information or asks you to update your account details.
Before clicking on a link in the email, verify that the website address displayed matches the actual link and is not a "masked" website.

example of a masked URI 
Ensure that your browser has opened a genuine qatarairways.com or qmiles.com or qatardutyfree.com website address. Online fraudsters often use web addresses that closely resemble the name of a well-known company but are slightly altered by adding, omitting or transposing letters.

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