Customer Personal Information
We are dedicated to protecting the privacy and confidentiality of your personal information. We do not lease or sell your details to any third party. Your data is stored securely on our database and will only be disclosed to our trusted partners for the purpose of operating qatardutyfree.com.qa or for communicating with you with regard to your purchase.
Order Validation and Acceptance
When you place an order through qatardutyfree.com.qa, we may need to verify your method of payment, shipping address, before processing your order, a standard security measure implied for all online sales.
Your placement of an order via qatardutyfree.com.qa is an offer to purchase our products or services. Qatar Duty Free holds all rights to accept or decline this offer and the reasons may or may not be disclosed to buyers.
Qatar Duty Free may accept your order by processing your payment and ship/dispatch the product or documentation of service, or May, for any reason, decline to accept your order or any part of your order, at any time.
Online order confirmation does not guarantee allotment of ticket number to the buyer. It only confirms buyer's interest in buying the particular ticket. No order shall be considered to be accepted by Qatar Duty Free until the product has been officially shipped out for delivery. If we have to decline to accept your order, we will attempt to notify you using the e-mail address or the phone number you have provided with your order.
Unavailability of desired ticket numbers during or post your online transaction could be a result of invalid transaction or internet link breakage or someone else doing the transaction at the same time as you, or any other technical reason. In occurrence of such events Qatar Duty Free holds all rights to allocate ticket numbers or to offer refund.
Qatar Duty Free may limit or cancel ticket numbers available for purchase on any order on any basis, and to alter the availability of any ticket number sold through qatardutyfree.com.qa
Qatar Duty Free may reject any order, or any part of an order. In all these cases Qatar Duty Free will refund all money to the Credit Card used by the buyer. No cash alternative would be offered.
When you place an order through qatardutyfree.com.qa, you are required to provide a valid e-mail address, which we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that qatardutyfree.com.qa will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address.
qatardutyfree.com.qa website follows the industry standard, Secure Sockets Layer protocol, "SSL," for the transfer of data over the internet. Any information you share during the online transaction is encrypted by our payment gateway partner and Qatar Duty Free does not take any responsibility for the same.
In most cases, your credit card will not be charged if qatardutyfree.com.qa declines to accept your order. If your card has been charged, qatardutyfree.com.qa will process a refund and intimate you accordingly.
These terms apply to all use of this website and by using this website you agree that you have read and accept these terms.
This website is made available for use in connection with your participation in any of the promotions run by Qatar Duty Free.
You may as part of your use copy electronically and print portions of the website but you should not use such access or content to generate income of any kind.
Any other use of materials on this website (including without limitation reproduction for a purpose other than that noted above and any modification, distribution or republication) without our prior written permission is prohibited. In particular, you may not use any data or information made available on or by this website in connection with any business or commercial undertaking (whether or not for profit).
The intellectual property in all design, text, graphics and other material and the selection or arrangement of such material in this website is owned by us and/or our respective licensors.
We do not make any representations, warranties or terms of any kind in respect of this website or its contents (including, without limitation, any views or comment made) other than those required by law.
All information and/or data included in and/or on this website is made available for guidance only. Your use of such information and/or data is therefore entirely at your own risk.
This website may include links to websites and/or services owned and/or operated by participating companies and/or third parties. These are provided for your convenience and we are not responsible for and do not give any warranties or make any representations regarding any such websites and/or services and are not responsible for or liable in relation to the content or your use of such websites.
Due to the nature of the Internet, we do not promise full and error free operation of this website at all times.