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Terms & Conditions
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Copyright and Trademark Information

All materials on this website are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Qatar Duty Free or are used with permission of their owners or as otherwise authorized by law. Protected materials include, but are not limited to, the text, trademarks, source code, databases, logos, photographs, images, video clips, audio clips, designs, trade dress and other materials contained in this website. All rights are reserved, worldwide.

Users may download, print or reproduce portions of Qatar Duty Free’ materials, for their personal, non-commercial use and enjoyment. All other use of any material (including, without limitation, photographs, articles, press releases, software, comments, tables or charts, video clips, logos) on this website is strictly prohibited. By way of illustration, such prohibited use may include, the extraction, redistribution, republication, modification, broadcasting, sale or otherwise making available of any of the information or material on this website (in any format) to third parties. In addition to this restriction, you agree to comply with all copyright notices, information, or restrictions contained in any material accessed through this website. Unauthorised use of this website, or any of the information or material contained on this website is illegal and as such may give rise to, amongst other things, a claim for damages and may also be a criminal offence.

Disclaimers And Limitations Of Liability

Whilst the Product Information and all other website material is provided in good faith, by using this website, you agree and acknowledge that Qatar Duty Free makes no representations, warranties or claims as to the accuracy of the Product Information or any other material on this website. Further more, you agree that the Product Information and website material does not constitute any form of advice or recommendation to you.

Qatar Duty Free disclaims all implied warranties relating to your use of this website and the information, products and services contained in this website. To the maximum extent permissible under law, all information on this website is provided without any warranty (either express or implied by law or otherwise) or implied term of any kind, including but not limited to any implied warranties or implied terms of satisfactory quality, fitness for a particular purpose or non-infringement of third party rights.

By using this website, you agree that Qatar Duty Free will not be liable to you for any direct, indirect, consequential or any other loss arising from the use (or non-use) of the information, products and services contained in this website or from your access of other material via links from this website. The exclusions and limitations contained in these terms and conditions apply to the maximum extent permitted by law.

Qatar Duty Free does not guarantee that use of this website will be compatible with all hardware and software which may be used by visitors to the site.

Except as set out in clause 6, Qatar Duty Free will be under no liability to you whatsoever, whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused arising out of or in connection with the use of this website or the use, accessing, downloading or relying on any information or other materials contained in this website, including, without limitation, as a result of any computer virus.

These terms and conditions do not exclude Qatar Duty Free' liability (if any) to you for personal injury or death resulting from Qatar Duty Free' negligence, for fraud or for any matter which it would be illegal for Qatar Airway to exclude or to attempt to exclude its liability.

Subject to clause 6, Qatar Airways' entire liability in respect of any matter or series of matters arising out of or in connection with Qatar Airways' provision of this website and any service by Qatar Airways or anything there under by any means shall be limited to US$1,000 in total for each and every event or series of connected events.

You shall indemnify Qatar Duty Free and its licensors and keep Qatar Duty Free and its licensors indemnified against all losses, damages, claims and costs (including legal cost) caused or suffered by Qatar Duty Free and/or its licensors as a result of a breach by you of any of these terms and conditions.

Miscellaneous

1. These terms and conditions (including the Privacy Policy) contain all the terms relating to the use of this website. These terms and conditions supersede all previous contracts, arrangements, representations (other than fraudulent misrepresentation), terms implied by law, understandings between the parties whether written, arising from custom, orally or otherwise. These terms and conditions are written in the English language. If you do not understand English, please obtain assistance as necessary for you to understand these terms and conditions as you will be deemed to understand and accept them if you use this website.

2. If any part of these terms and conditions are found by any court, tribunal, administrative body or authority of competent jurisdiction to be illegal, invalid or unenforceable then that provision will, to the extent required, be severed from these terms and conditions and will be ineffective without, as far as possible, modifying any other parts of these terms and conditions and this will not affect any other provisions of the amended terms and conditions, which will remain in full force and effect.

3. There shall be no waiver of any term, provision or condition of these terms and conditions, unless such waiver is evidenced in writing and signed by the party granting such waiver.

4. The terms and conditions of this website and the materials contained within it shall be governed and construed in accordance with the laws of England and Wales. The English courts shall have non-exclusive jurisdiction to adjudicate any disputes, which may arise as a result. You agree that Qatar Duty Free reserves the right to bring an action against you in any country it deems appropriate.

5. Although Qatar Duty Free is, it does not promise error or fault free operation or that the services provided by will meet your requirements.

If you have any questions about the Qatar Duty Free website or our Terms of Use, please contact tellus@qatardutyfree.com..qa

Modifications To Terms

These terms and conditions and/or other information provided on this website may be updated, amended, changed or removed by Qatar Duty Free at anytime and without further notice to you. You should re-read these terms and conditions every time you visit the website and ensure that you review all the relevant documents each time you use this website. By using this website you agree to be bound by the latest version of such documents.

Paying By Credit Card

Your credit card will be charged at the time you make your order. You agree that we may need to verify your credit card details and method of payment before processing your order.

Credit card details are held in a secure environment and transferred through an internationally accepted system. Qatar Duty Free accepts three major credits cards: Visa, Master, and Diners Club.

Qatar Duty Free will not be held responsible for any loss, theft, damage or unauthorised use of a credit card, whether in the course of the online purchasing process or after it.

In the event that your credit card is charged and Qatar Duty Free declines to accept your order, Qatar Duty Free will process a refund on your payment card.

Qatar Duty Free will have no liability for unavailable products or raffle tickets and may reject any order, or any part of an order due for this reason. In such cases, Qatar Duty Free may offer alternatives or a refund in the event your credit card is charged.

In the event that the credit card payment cannot be processed for whatever reason, Qatar Duty Free will have no obligation to make the goods available for you.

Product Information

This website contains information about the products and services which Qatar Duty Free (or other third parties) may offer (referred to as Product Information). The Product Information may include details about future intentions of Qatar Duty Free (e.g. details of products/services it intends to launch) and information about its current products and services. The purpose of providing the Product Information is to help you to find out more about Qatar Duty Free' products and services and to assist you obtain these products and services.

Product Purchase

Qatar Duty Free website gives you to purchase raffle tickets for Qatar Duty Free’ prize draws.

When you place an order through the website you will be required to provide certain information, including an email address, which we may use to contact you with respect to your order. Qatar Duty Free will not be responsible for any liability whatsoever, arising from a failure to provide valid and correct details at the time of purchase.

Purchase of Raffle Tickets

In the case of raffle ticket purchases you are not required to be a travelling party, as the tickets will be delivered to the shipping address specified by you at the time of purchase. Raffle tickets will not be available for collection at Hamad International Airport.

When purchasing the tickets you will be given the option to choose a raffle ticket number for the ticket. You are not guaranteed a specific number, and will be required to choose from the available numbers in respect of the given prize draw.

All tickets are subject to additional terms and conditions contained on the actual ticket. In the event of any discrepancy or conflict between the terms and conditions on this website and the terms and conditions on the ticket, the terms and conditions on ticket shall apply to the extent of such discrepancy or conflict.

Qatar Duty Free will deliver tickets purchased through the website to the shipping address provided by you at the time of purchase. It is your responsibility to provide a complete and accurate shipping address. There may be restrictions on the shipping addresses which Qatar Duty Free is able to deliver to for example, PO Box addresses.

Qatar Duty Free will aim to dispatch your raffle ticket(s) within three (3) days of receipt of confirmation that it has received payment for the ticket(s). Delivery times may vary depending on the location of the shipping address.

At the time of delivery, you may be required to sign for the ticket(s). In the event that you are not available for signature, Qatar Duty Free may request that someone else present at the shipping address, or a neighbour, sign for the tickets on your behalf. In other cases, the goods may be left in a safe place at the shipping address. Qatar Duty Free will be entitled to treat delivery of the ticket(s) in accordance with this term as receipt and acceptance of the ticket(s) by you and its delivery obligations fulfilled.

In the event of a failed delivery of the ticket(s) for whatever reason, Qatar Duty Free will attempt to contact you using the contact details provided by you at the time of purchase. If Qatar Duty Free is unable to contact you, Qatar Duty Free will be entitled to treat the order as cancelled and arrange a refund to the credit card used for payment.

Qatar Duty Free will not be responsible in any way for any failure of the tickets to reach your shipping address prior to the prize draw.

Ownership of the goods will pass to you on delivery.

You shall be responsible for all costs and charges in respect of delivery.

Qatar Duty Free “Pack your bags to Qatar” social competition


Official Rules

This social media competition is not associated to any condition or obligation to purchase airline tickets on Qatar Airways or goods through Qatar Duty Free. Each participant will have the right to participate or reject the participation on social networks.

1. SUMMARY: The “Pack your bags to Qatar” promotion (the “Promotion”) is sponsored by Qatar Duty Free (the “Sponsor” or “Qatar Duty Free”). The Promotion and Prizes are subject to these official rules, and by entering the Promotion the participant (the “Participant”) agrees to be bound by the said rules.

2. ELIGIBILITY:
a. The Promotion is open persons globally who are at least 18 years old as of 30 July 2019, have a valid passport at the time of participation in the Promotion.

b. The Competition is also open to legal residents in the State of Qatar who are at least 18 years old as of 30 July 2019, for the purposes of on-gifting their prize to eligible friend or family members (see clause 2a) to enjoy the return flight to Qatar component of the prize.

c. Employees, officers, directors and agents of Qatar Duty Free and each of their immediate families (spouse, parents, siblings and children) and their household members are not eligible to participate in the Competition.

3. PARTICIPANTS AGREE TO RULES: All participants must comply with these Official Rules. All interpretations of these Official Rules by QATAR DUTY FREE are final. 

4. PROMOTION: This Promotion commences on 30 July 2019 at 04:00 pm (Doha time). Promotion will end on 16 August, 2019 at 23:30 (Doha time), or any extended date which the Sponsor may in its sole discretion decide.

5. HOW TO PARTICIPATE IN THE PROMOTION:

NO PURCHASE IS NECESSARY TO PARTICIPATE OR WIN.

Online participation:

i. An announcement will be published across the Sponsor’s official social media channels or visiting the dedicated contest page while visiting the Sponsor’s website that inform viewers of the contest. Viewers must visit the link for more details of the Promotion.

ii. By participating, the Participant has agreed to the Terms and Conditions of the Promotion herein, which can be viewed on the contest page under “Terms and Conditions”.

6. WINNER’S SELECTION

a. Once the Promotion has ended, winners will be selected at random at Qatar Airways Head office in Doha on 30 August 2019. 

b. Once the Winners have been selected, they will be contacted via the email address provided on their entry.

c. The Winner will have 48 hours to confirm receipt of the message to claim the prize. Failure to respond in the specified time period, an alternate winner will be selected. The Winner must sign a Winner’s Affidavit and Release to be eligible to be awarded the grand prize.

d. Sponsor reserves the right to ask for proof of residency in his country or his country of residence to validate the winning entry. Failure to do so will disqualify the winner.

7.PRIZES

a. One (1) winner will receive the following grand prize:

• Two (2) return Qatar Airways’ Economy Class tickets (winner + companion) from nearest Qatar Airways’ gateway city from place of residence to Doha, Qatar on a published routing no later than 30th of March 2020;

•  An American Tourist carry-on suitcase containing the 8 ‘correct’ Qatar Duty Free items as defined by the traveler type nominated in their entry to the value of up to QAR5200.

b. Three (3) runner up prizes will be awarded as follows:

• QAR500Qatar Duty Free Gift Voucher
• QAR300 Qatar Duty Free Gift Voucher
• QAR200 Qatar Duty Free Gift Voucher

Any unclaimed prizes will not be awarded.

c. The Prize cannot be transferred, sold, substituted or in any other way dealt with.

d. If the Prize is not redeemed, no compensation will be provided.

e. Once a booking has been confirmed, no changes are permitted. Furthermore, no compensation or refund will be provided.

8. RESTRICTIONS  ON TICKETS:

 a. All travel arrangements must be booked through Qatar Airways in compliance with instructions that will be given to the Prize Winners. The Prize Winner must travel together with their companion and must have valid government-issued documents as required for the itinerary and be legally able to travel without a legal guardian. The round-trip prizes are for travel only on QATAR AIRWAYS operated flights. The Prize Winner is responsible for accommodation, required visa(s), passport(s), and transportation to and from the specified departure city, and/or lodging expenses, meals, and other travel expenses. The prize tickets do not entitle the holder to any mileage credit as part of the Privilege Club program or any frequent flyer program among member airlines in the oneworld Alliance.

b. Prize must be redeemed by no later than 30 November 2019. All return travel must be completed by no later than 30 March 2020 and is subject to availability at the time of booking and the legal permitted stay in Doha as per the applicable laws. The validity period for the prize tickets may not be extended and prize tickets may not be rebooked. Sponsor is not liable for any expense incurred as a consequence of a flight cancellation or flight delay. The prize tickets will be issued as electronic tickets. Travel is subject to availability and certain other restrictions, which are subject to change in the sole discretion of Sponsor. Flight schedules are subject to change without notice.

9. RESTRICTIONS ON ALL PRIZES: Prizes are provided “as is” and without any warranty of any kind. No cash redemption or prize substitutions are allowed. Sponsor reserves the right to substitute prize of equal or greater value in Sponsor’s discretion or if a Prize becomes unavailable without advance notice. Sponsor shall have no responsibility or obligation to a Prize Winner who is ineligible for a Prize, or is unable to or who does not accept or utilize the Prize awarded, for any reason.

10. PUBLICITY RELEASE: Subject to applicable law, each Winner irrevocably grants Sponsor the right to use the Winner’s name, voice, photograph and/or biographical data for advertising, promotional and/or publicity purposes in all forms of media, worldwide in perpetuity, without any obligation or consideration except for the awarding of the prize to the Winner.

11. PRIVACY: Information submitted in connection with the Promotion will be treated in accordance with these Official Rules and Sponsor's Privacy Policy (as may be amended from time to time), currently located at https://www.qatarairways.com/en/legal/privacy-policy.html.

12. RELEASE OF LIABILITY: BY PARTICIPATING, EACH PARTICIPANT AGREES TO RELEASE AND HOLD SPONSOR AND SUBSIDIARIES, AFFILIATES, DIVISIONS,  AND ITS EMPLOYEES, OFFICERS, DIRECTORS, AND AGENTS, AS WELL AS FACEBOOK, TWITTER, YOUTUBE, INSTAGRAM, AND GOOGLE, HARMLESS FROM AND AGAINST ANY CLAIMS, ACTIONS, LOSSES, DAMAGES, OR LIABILITY OF ANY KIND, INCLUDING WITHOUT LIMITATION, PERSONAL INJURIES, DEATH, OR PROPERTY DAMAGE, OR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, WHICH PARTICIPANT OR ANYONE ELSE MAY INCUR AS A RESULT OF THIS PROMOTION OR THE USE, OR MISUSE OF ANY PRIZE. 
BY PARTICIPATING, EACH PATICIPANT HEREBY KNOWINGLY AND EXPRESSLY WAIVES ALL RIGHTS TO SEEK, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, LOST PROFITS AND/OR ANY OTHER DAMAGES AGAINST SPONSORS OR THEIR RESPECTIVE AFFILIATES, AGENCIES, AND EMPLOYEES. QATAR AIRWAYS TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THE PROMOTION SHALL BE LIMITED TO THE VALUE OF THE PRIZES WON BY A PARTICIPANT.

13. FORCE MAJEURE: EXCEPT AS OTHERWISE EXPRESSLY SET OUT IN THESE TERMS AND CONDITIONS, QATAR AIRWAYS AND ITS SUBSIDIARIES, AFFILIATES, DIVISIONS, AND ITS EMPLOYEES, OFFICERS, DIRECTORS, AND AGENTS SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY FAILURE TO PERFORM, OR DELAY IN PERFORMANCE OF, ANY OF THEIR RESPECTIVE OBLIGATIONS THAT ARE CAUSED BY EVENTS OUTSIDE OF THEIR REASONABLE CONTROL. QATAR AIRWAYS IS NOT RESPONSIBLE IF THE PROMOTION TERMINATES OR ANY PRIZE CANNOT BE USED OR REDEEMED DUE TO ACTS OF GOD, WAR, TERRORISM, EXPLOSIONS, FIRES, FLOODS OR OTHER NATURAL CALAMITIES, BAD WEATHER, STRIKES, RIOT, CIVIL DISRUPTION, INTERNET FAILURES, OR OTHER ACTS OF GOD OR THE WINNER, OR FOR ANY OTHER OCCURRENCES WHICH ARE OUTSIDE OF QATAR AIRWAYS’ REASONABLE CONTROL.

14. DISCLAIMERS:  

a. If this Promotion cannot be administered as contemplated for any reason, Sponsor reserves the right at its sole discretion to suspend, modify or terminate the Promotion, winner selection, or prizes without prior notice.  This promotion is not sponsored, endorsed or administered by, or associated with, Facebook, Twitter, Instagram, WhatsApp, Google, YouTube, Facelift, or any other social media platform. 

b. Sponsor will not be responsible for any technical fault or failure which prevents a person from entering. 

c. Sponsor will not be liable for any entry which is not received or which is incomplete or damaged or which is invalid for any other reason.

15. GOVERNING LAW:  This Promotion is subject to all applicable federal, state and local laws and regulations.  All issues and questions concerning this Promotion will be governed by the laws of the State of Qatar and is VOID WHERE PROHIBITED OR RESTRICTED BY LAW.  

a. Outside the State of Qatar
 Where, in relation to contracts with consumers (being individuals acting in a private capacity), the laws of Your country of residence (“Laws”) require that:
i. The Laws shall apply to any such contract; and

ii. You may bring proceedings in the courts of Your country of residence (“Courts”), then the Promotion and these Terms and Conditions shall be governed by the Laws and shall be subject to the exclusive jurisdiction of the Courts.

b. Inside the State of Qatar
i.This Promotion including the terms and conditions in addition to all issues and questions concerning this Competition will be governed by the laws of the State of Qatar, and are subject to the exclusive jurisdiction of the competent Qatari courts.

16.TAXES: Winners are responsible for paying any applicable federal or local taxes on prizes.

17. WINNER NAME: The winner’s name may be posted on Sponsor’s social media channels (Twitter, Facebook, Instagram, etc.) accompanied with the prized details, at the Sponsor’s discretion.

18. SPONSOR: This Promotion is sponsored by Qatar Duty Free, PO Box 22553, Doha, Qatar (“Sponsor”). The decisions of the Sponsor are final and binding on all aspects of this Promotion.  The Promotion is run and sponsored by Qatar Duty Free in complete independence from any local government offices or tenders.

Refund & Exchange Policy

At Qatar Duty Free (QDF), we strive to provide 100% customer satisfaction. When it comes to the possibility of refunding or exchanging a product, one of the key elements is to inform the customer to retain their receipt as well as the warranty card in certain cases.

Retention of the receipt will allow for an efficient return or exchange.

Returns & exchanges will only be approved if the returned or exchanged product is returned in the original sealed box with all QDF tags intact, in saleable condition. It must be accompanied by a receipt and within the 90-day period from date of purchase.

The following will apply in the case of request for refund or exchange of products previously purchased at QDF.

Returns & Exchanges - With Receipt

. Within 90 days from original date of purchase.
. Refunds will be provided in the same tender that the purchase was paid in
- Cash will be refunded in cash (all refunds in Qatari Riyal)
- Credit and debit cards will be refunded to the original credit or debit card
. Customer will be required to fill out a Refund Voucher to verify the return was completed. The personal information provided on a Refund Voucher is required in order to process the refund and is used for auditing purposes as well as to ensure customer satisfaction. A QDF representative may contact you to confirm your customer service expectations were met.
. QDF may issue QDF Gift Voucher for refunds.

Returns & Exchanges - Without Receipt

. Exchanges not accompanied by a receipt will be processed at QDF discretion at the last lowest sale price for store credit.
. Returns without receipt will not be accepted.

Return & Exchange Exclusions

. Car, Bike & US$ 1 Million draw tickets.
. Personal items (soaps, razors and similar).
. Luxury watches over QAR 2,000.
. Diamonds
. Note: Other exclusions may apply

Returns & exchanges will only be approved if the original product is returned in the original sealed box with original tags intact, in saleable condition with a receipt and within the 90 day return period from original date of purchase.

Return Exclusions with limited exceptions

. Warranty on electronic items is covered by the manufacturer. In case of product malfunction or the product not working up to a specific standard, the customer should inform QDF within 90 days of purchase personally, by phone (+974-4010-1486 or +974-4010-4167) or e-mail (tellus@qatardutyfree.com.qa). The product needs to be returned back to the supplier to establish the problem and to offer a solution. A warranty is covered only when the product is used as per given standards. It will be deemed void, if the product is in any way mishandled by the customer. In some instances the customer may be required to deal directly with the manufacturer.
. Due to copyright laws, DVDs, computer / video games, CDs and software returns & exchanges will ONLY be offered if the product is in its original packaging, unopened, in saleable condition, with receipt and within the 90 day return period from original date of purchase.

Policy Exclusions

. This policy excludes the following concessionaires: AU, BeIn Shop, Chopard, AND Nails, Paris St. Germain, Pharmacy, Qatar Museum Authority, Rolex, Seal & Go, Virgin, and WH Smith.

Summer Promotion Terms and Conditions


20% OFF on purchases of 250$ and above in Perfume and Cosmetics
The 20% OFF is valid only on transactions of 250$ and above on selected Perfumes, skin care and cosmetics. Offer is applicable to full priced items and cannot be combined with any other promotion at Qatar Duty Free retail outlets at Hamad International Airport.  Non-transferable and cannot be exchanged for cash. The company reserve rights for final explanation of the promotion activity. Please ask staff for details.

20% OFF on purchases of 100$ and above in Food and Confectionery, Liquor and Tobacco
The 20% OFF is valid only on transactions of 100$ and above on selected Food, confectionery, Liquor and Tobacco. Offer is applicable to full priced items and cannot be combined with any other promotion at Qatar Duty Free retail outlets at Hamad International Airport.  Non-transferable and cannot be exchanged for cash. The company reserve rights for final explanation of the promotion activity. Please ask staff for details.

Buy 2 get 20% OFF
The 20% OFF is valid only on purchases of 2 products from selected brands. *Categories included in the discount: toys, souvenirs, travel & sunglasses. Offer is applicable to full priced items and cannot be combined with any other promotion at Qatar Duty Free retail outlets at Hamad International Airport.  Non-transferable and cannot be exchanged for cash. The company reserve rights for final explanation of the promotion activity. Please ask staff for details.


Unauthorised Actions Or Uses

You agree that you will use this website only for the purpose for which it is intended. In particular, you agree that you will not make any unauthorised, false or fraudulent purchase(s); that you will not attempt to interfere with the operation of this website, or alter or corrupt any data or software.

You agree to follow and abide by these terms and conditions and by all instructions and procedures set out in this website. You understand that a failure to follow all instructions and procedures may lead to your unintended obligation to purchase goods or services, to your forfeiture of products or services, to denial of access to this website or to products or services, and possibly to legal action being brought against you.

World Photo Day Photo Competition

How to play:
1. Like the Qatar Duty Free World Photo Day post
2. Follow us on Instagram @qatardutyfree
3. Share your favourite memory on your Instagram account using #MySummerMemories and tag @qatardutyfree.

Prize:
Nikon D3400DSLR camera valued at QAR1,749

For Qatar Duty Free’s World Photo Day photo competition, the following rules apply:
1. Participants must follow @QatarDutyFree (QDF) on the social media platform the competition is promoted on.  
2. Participant's must like the post announcing the 2019 World Photo Day competition.
3. Participant’s Instagram profile must be set to public, in order for their post to be seen.
4. Participants must share their favourite summer photo on their instragram account with the hashtag #MySummerMemrories and tag @QatarDutyFree. 
5. Participant must have full rights to the image they submit as part of this competition. 
6. Competition dates will be clearly stated. All entries outside of the competition timings will be excluded.  
7. Competition opens at 2pm Doha local time (GMT/UTC+3) on 19 August and submissions close at 23:59 on 31 August 2019. 
8. Prizes are to be claimed by 16:00pm on 30 September 2019. Qatar Duty Free reserves the right to award the prize to the second runner up, if the item is not collected on time.  
9. The competition will only be valid on the social platforms mentioned at the time of the competition. 
10.Winners will be announced on our social platforms. The winners name/account name will be published across our social media accounts. 
11.Qatar Duty Free reserves the right to repost contestant’s pictures
12.To claim any prize the winner must submit a copy of his/her Qatar National ID and/or Passport.
13.QDF does not hold any liability to lost/damaged items through the transit of delivering the item. 
14.The winner can contact QDF at marketing@qatardutyfree.com.qa for more information.
15.Qatar Airways Group staff including QDF staff are ineligible to participate. 
16.General terms and conditions of each competition apply, along with the rules provided at the time of the competition. 
17.The participant must follow the competition mechanics in order for a chance to win. 
18.All other terms and conditions of Qatar Duty Free and Qatar Airways apply.